Repair and Warranty Services




Wholesalephoto Repair Facility



Got an error message on your LCD? Maybe you dropped your camera? Take advantage of our repair department. Whether there is a malfunction that needs repair or you just want to have your camera sensor cleaned and adjusted, we are here to assist you. 

Wholesalephoto accepts repairs nationwide, using our easy shipping service. Simply contact us either online or over the phone and explain to us what the problem is. One of our friendly staff members will generate a repair order and supply you with the pre-paid shipping label to bring your item right to our repair center.

You simply box up your equipment in any secure brown shipping box, scotch tape the pre-paid Fed-Ex shipping label on that box, and drop it off at any Fed-Ex or Staples drop off location. Once your item arrives, we will diagnose the issue, and email you a wholesale repair rate. If you approve, we will repair the camera and ship it back free of charge. If you are not happy with the repair estimate, we will simply mail it back to you (minus the shipping fee to us). 



We never charge for diagnostics!

Wholesalephoto offers a wide range of services in our repair department. These include, but are not limited to, the cleaning and repair of the following types of equipment:

  • Digital SLR Cameras
  • Digital SLR Lenses
  • Film Cameras
  • Film Lenses
  • Flash Units
  • Binoculars
  • Telescopes
  • Projectors
  • Drones



We are not limited to the list above. If you don't see your item listed, call or email our repair department.

Pricing

Shipping Fees To & From Wholesalephoto (If you refuse our service) $10-$40

We collect this at time of your refusal of repair. If you decide to repair the unit with wholesalephoto.com, then both to & from shipping fees will be deducted from the total repair cost. 

For brand new items purchased from wholesalephoto; within the past 30 days typically carry a 1 year warranty. We will deduct the pre-paid shipping label fees by 50% due to your patronage. For any repairs and or damages that are not covered under the factory warranty, refer back to our return policy for more detail.

Repair Policies & Procedures


What to expect with your repair:

  • Most repairs are completed in 4 to 6 weeks although some take longer. Parts availability is what typically delays the process. 

  • You will be notified as to the cost of your repair before any work is performed. 

  • It can take up to 4 weeks to receive the written price quote. 

  • The sooner you approve the quote, the faster your camera will be returned.


You can contact us via email at repair@wholesalephoto.com or via phone at (201) 444-0777.